Returns & Refund

At LIFTRIX, we want you to be 100% satisfied with your purchase. If for any reason you're not happy with your order, we offer a 30-day return and refund policy from the date your order is delivered.

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🔄 Return Eligibility

You may request a return if your item meets the following conditions:

• Item is unused, unwashed, and in original packaging

• Item is in resellable condition

• Return request is made within 30 days of receiving the item

• Proof of purchase (order confirmation or receipt) is provided

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🚫 Non-Returnable Items

• Items marked as final sale or clearance

• Personalized or custom-made products

• Items damaged due to misuse, accident, or wear and tear

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🔁 How to Initiate a Return

1. Contact us at 📧 contact@liftrixx.com with your order number and reason for return.

2. Our support team will review your request and provide return instructions.

3. Pack the item securely and ship it back using the details provided.

Note: Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

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💵 Refunds

• Once we receive and inspect your returned item, we will notify you via email.

• If approved, your refund will be issued to your original payment method within 5–10 business days.

• Shipping fees (if any) are non-refundable.

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🔄 Exchanges

We currently do not offer direct product exchanges. If you need a different item, please return the original product for a refund and place a new order.

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❓ Order Issues

Received a damaged, defective, or wrong item? Contact us within 7 days of delivery with photos and order details, and we’ll make it right—either with a replacement or full refund.

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📩 Need Help?

For questions or concerns, please reach out to our support team:
📧 Email: contact@liftrixx.com